Refund Policy — seolyzerpro.com

Customers who have purchased subscription plans for the premium services of seolyzerpro.com may request a refund if they are not satisfied with their selected plan or the quality of service, subject to the conditions outlined below. We strongly advise all users to thoroughly read and understand this policy before purchasing any subscription plan.

Return Eligibility and Framework

To qualify for a refund, the subscription plan being returned must have a major proportion of its search queries, word checks, or dynamic API lookups completely unused.

• Weekly Subscribers: Both renewable and non-renewable weekly subscription plans are entirely non-refundable.

• Monthly Subscribers: Users can submit a refund claim within 15 days of the initial purchase window.

• 3-Day Money-Back Guarantee (New Users): We offer a hassle-free, 3-day money-back guarantee on select premium tiers to ensure absolute satisfaction. If you change your mind for any reason, you can request a full refund within 3 days of the transaction. Please note: This promotional 3-day guarantee applies only to first-time users and is completely excluded from our entry-level Basic Plans.

Important Note: seolyzerpro.com will not be held responsible or liable for any billing disputes, payment adjustments, or refund claims submitted after the specified timeframes have passed, even if the purchased package remains 100% unused.

The Refund Evaluation Process

If your request complies with our standard terms, you can initiate a refund claim by using our official Contact Us form. Once received, our support representatives will contact you via your registered email address as soon as possible.

1. Usage Audit: Our backend team will assess your profile history to calculate the exact consumption footprint (including the number of website audits, keyword extractions, or tools executed).

2. Qualification Status: You will be notified via email whether your account activity qualifies for an adjustment under this policy framework.

3. Payout Delivery: Once officially approved, your refund payment will be processed and transferred back to your account within 5 to 7 business days.

Non-Refundable Items and Exceptions

In certain circumstances, a user cannot claim a refund under any conditions. These exclusions include:

• Special promotional offers, seasonal deals, or heavily discounted subscription plans.

• Add-on packages and custom credits (these are considered final and non-refundable).

• Non-renewable fixed plans.

Repayment and Deductions Conditions

All approved refunds will be processed and transferred directly back to the original payment method or financial channel through which the transaction was initially received.

• Bank Fees: Any third-party payment processing charges, currency conversion rates, or bank transfer fees will be deducted from the final refundable amount.

• Pro-Rata Deductions: Our technical team will analyze your data consumption history. The volume of tools run, keywords generated, or text compared during your active window will affect the final repayable amount, and these utilized credits will be deducted from the original price of the plan.

Subscription Cancellation

1. Manual Cancellation by the User

Customers who wish to discontinue using our premium SEO tools can cancel their renewals at any time via two distinct methods:

• Self-Service: Cancel the active subscription directly inside your user dashboard settings.

• Assisted Support: Submit a request through our official Contact Us form. Please note that manual support cancellations require 2 to 3 business days to safely process through our billing infrastructure.

2. Termination of Service by the Platform

seolyzerpro.com retains the absolute right to cancel, terminate, or suspend a user’s subscription instantly without any refund under the following conditions:

• The user breaches our core Terms and Conditions.

• The user patterns indicate data scraping, account sharing, or automated abuse that violates established resource limits.

• The user attempts to damage, infect, or compromise the infrastructure, source code, or brand reputation of seolyzerpro.com.

• We receive official abuse complaints or data-misuse requests regarding a user’s actions from legitimate law enforcement agencies.

Policy Modification Note: This Refund Policy can be modified, adjusted, or completely updated at any time without prior notification to our users. We recommend reviewing this page periodically to stay informed of our active billing policies.

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